DELIVERY & RETURNS
We deliver your order directly to your premises. Orders received before 2.00pm for items that are in stock, will be despatched the same day for next day delivery. This may vary for items that are delivered outside the UK mainland.
Orders over £1500 excluding VAT are delivered free on our standard service. Delivery is £5.00 which is added to all orders. This applies to items that are available from stock and that can be delivered by parcel delivery on a standard courier. Bulky or long products may carry an additional delivery charge. Please enquire with our sales team.
Once the goods are despatched they are insured against any transport risks without any additional cost to you. Should the goods be damaged on delivery please sign the proof of delivery note as damaged. Please then contact our sales office immediately. We will arrange for the good to be collected and for replacement goods to be delivered to you. Notification of our sales office should be no more than 5 days from the date of delivery.
At Origin Architectural we want you to be happy with your order. Goods ordered incorrectly or ordered in excess of the amount required may be returned provided that they are unused, in their original packaging and in good condition. There will be a collection charge to cover the cost of collecting the goods and returning them to our warehouse of £20. This may vary for bulky or long products. Please pack any goods to be returned securely and clearly label them with your name and order number. All damaged goods must be returned within 14 days of the date of delivery.